
Table of content Abstract ________________________________________________________ ii Table of Contents_________________________________________________ iii Introduction________________________________________________ _____ 1 Empathy_____________________________________________________ ___ 2 Active Listening__________________________________________________ 3 Reframing___________________________________________________ ____6 Conclusion__________________________________________________ ____ 7 References__________________________________________________ ____ 9 Introduction affair resolution is the process involving change that seeks to resolve a presenting difficulty (Dwyer 2006, p. 153). fair to middling resolutions of conflict require th! e simultaneous application of various specific skills which may be grouped under Emotional intelligence agency, ego Awareness and Interpersonal Competence. Emotional Intelligence encompasses the ability to perceive, grade and manage emotions in a conflictthus providing the fortune to respond appropriately, build stronger...If you want to keep a extensive essay, order it on our website: BestEssayCheap.com
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